Last Friday was a big day for me. It was a big day for a lot of people too, the company included. The first live music concert since Covid and it was an especially exciting and emotional evening. The first outdoor show was always an important marker for me. The official end to the Pandemic … Continue reading Being Grateful for Our First Outdoor Concert 7/27/21 →

Good Morning Friends! Here are my 5 Things to Consider this week!  Culture – We must grow out of this. There’s an old saying that goes, “there’s only one way through this and that’s through this.” That little phrase keeps circling around my head every day. “We just gotta get through this. We just gotta get through … Continue reading 5 Things to Consider this Week! 8/24/20 →

Good Morning Friends! Here are my 5 Things to Consider this week! From one year ago this week. 8/19/19 Culture – Art and Science. There’s a certain finesse to the way we do things at LNS and Odds. An unusual combination of systems and creativity that we’ve molded together that create the well-oiled ecosphere that we all call … Continue reading 5 Things to Consider this Week! 8/16/20 →

Good Morning Friends! Here are my 5 Things to Consider this week!  Culture – Where does helpfulness fit into our culture? A culture of helpfulness doesn’t just appear out of nowhere. It’s not something that happens accidently either. It happens when a number of critical elements fall into place and things click. A good leader will help her team … Continue reading 5 Things to Consider this Week! 8/10/20 →

Good Morning Friends! Here are my 5 Things to Consider this week! This week was a busy one for me. To be honest, I didn’t feel like writing my usual 5 Things because I spent so much time writing, talking and explaining about everything that went on. It was a crazy one as I’m sure … Continue reading 5 Things to Consider this Week! 8/03/20 →

Good Morning Friends! Here are my 5 Things to Consider this week!  Culture – Doing more with less. If there’s silver lining in any of this recent craziness, it’s learning the hard fact that we’ll have to do more with less. Now and for the foreseeable future we’ll have to deal with less budget, less resource and less … Continue reading 5 Things to Consider this Week! 7/27/20 →

Culture – Confrontation cannot become our new customer service. We’ve been talking about this topic a lot in this last week. Periods of adjustment are hard and it takes people a long time to form new habits. Most people who enter our shops are in total compliance and are proud to do so. They get that wearing … Continue reading 5 Things to Consider this Week! 7/20/20 →

Good Morning Friends! Here are my 5 Things to Consider this week! Culture – If any part of our training is accidental, then so is our culture. We spend a lot of time and energy attracting, recruiting, on-boarding, training and integrating new talent. A new hire’s first impression of our culture is hard to reverse. That’s why … Continue reading 5 Things to Consider this Week! 7/13/20 →

Culture – A culture is not the sum of its outrage. This is a heavy one, so before I dig right in, I’d like to establish a few things first. What exactly is outrage? Outrage is not just disagreeing with another person. It’s the feeling we get deep down in our heart when we feel like … Continue reading 5 Things to Consider this Week! 7/6/20 →

Good Morning Friends! Here are my 5 Things to Consider this week! Culture – A strong culture acts as a defense mechanism for our business. A lot of businesses have had their cultures tested lately. Two very close-to-home examples are Condado and Northstar. Each one had a cultural breakdown recently that was very public and very … Continue reading 5 Things to Consider This Week – 6/29/20 →