Good Morning Friends! Here are my 5 Things to Consider this week!
Culture – Culture is the way we behave. We can scream till we’re blue in the face about our Mission, Vision and Values, but the thing that defines our culture more than anything is our actions. Are we, as leaders, sending the right message to our teams? Everything we do is seen as an EXAMPLE of what we as a company accept. Our actions define our culture more than anything written on a walls. We set the examples for everyone around us and not just those who may be under us. What we accept from ourselves and others IS the culture of our company. Our Values are simply there to guide our actions and provide us with a yard stick to measure our team’s actions by. Are we late to our shifts or to meetings? Then it is ACCEPTABLE for everyone to be late. Are we constantly talking negatively about other people? If we are then it is our culture to talk about people. Are we reluctant to change? Then our teams will always see change as negative and resist it. Our daily actions MUST reflect our values. We must hold our teams up to the high standards we set. Our culture isn’t something that happens automatically…It’s earned every day.
Leadership – When you give resistance, you get resistance. Have you ever been in a customer service situation where the person serving you is just…a dick?? Their attitude, despondence or general demeanor is the total opposite of “service?” It takes a lot to be able to catch yourself in a moment, stop yourself and be civil. Not always, but sometimes for sure. The fact is, being combative for the sake of being combative is just being a dick, and no one likes a dick. The term, “you’ll attract more bees with honey than you will with gas” is one of those turns-of-phrase that has stuck with me forever. Having a pleasant attitude and a general willingness to help will get you farther as a leader than telling someone “No” simply because you can or it’s easier. It may be true that when you give resistance, you get resistance. But when you genuinely give someone awesome service and anticipate their needs, you get something back that’s invaluable. You get their loyalty.
History – Shack 3.0. As I’m typing this on a Tuesday (cue the music!) we’re getting ready to tow the container out of the patio in the Short North. It’s a bittersweet day for me. The Shack 2.0 was a good vessel for us. It not only stood for our ability to serve our awesome product to the masses, it achieved one of the main parts of our values, to create experience no matter what. We were the first shipping container kitchen in Columbus and many people have tried to emulate us. Unfortunately, the city agencies could not come to an agreement on its proper use and in the end, it was easier to replace it than to try to comply with their unreasonably high requirements. It’s a shame really, but the next version; Shack 3.0 is gearing up to be our best version yet! I can’t wait for you all to come and see it!
Motivation – Rachael sent this to me. “Dying into now. In the end, everyone is aware of this: nobody keeps any of what he has, and life is only a borrowing of bones.” – Pablo Neruda
What I’m Reading or Watching – I just started a quick book about hiring a personal or Executive assistant. I’ve always been interested in having someone to help me with my emails and stuff like that, but I’ve never thought I had enough work or time to spend training one. The book is called “Your World-Class Assistant by Michael Hyatt. It’s a pretty short read; only about 150 pages. I like to pepper in books like this occasionally because they break up the monotony of the “here’s how you do better” genre.
Baby Update – I’ve been on what feels like an apology tour lately. Now that I have a baby in my life and I know how important it is to have my friends and family near and included, I’m finding I have this overwhelming guilt about the times I wasn’t there for my friends or family when they had kids. It wasn’t anything personal, per se. I just had way more selfish priorities previous to William. Drinking and myself. I feel terrible and I hope it doesn’t sound like an excuse, but it’s just where my head was at…up my ass. I guess the lesson I’m learning here is, no matter where you’re at in your life, when someone close to you has a baby, it means the world to them for you to make the huge change in their life a priority. Even if just to swing by for a moment to check the new little person out.
Thanks for reading! Like or hate any part of this? Let me know! I really value your feedback.
Have a great week!
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